Outsmart threats to customer loyalty
Satisfy customers. Scale services.
Deliver red-carpet service with proactive quality assurance. By harnessing Byanat’s predictive AI, service producers can prevent disruptions and bottlenecks before they impact customers. When real-time issues arise, teams can respond with speed and agility - clean, user-friendly dashboards make it effortless.
Provide competitive customer care
Sidestep service disruptions that can harm your company’s reputation and churn customers. Sustain a network of satisfied end users.
Swift
Stay on top of every event by tracking case-specific KPIs, presented in a logical, configurable format.
Secure
Access detailed insights on system performance to diagnose exact weaknesses within daily operations.
Solutionary
Foresee and fix issues - days, weeks or even months ahead to retain customers with proactive service.
Smart
Expand your market reach through self-learning AI which uses infinite feedback loops to optimise performance.
Keep pace with every minute
Always secure, always on.
Pinpoint and prevent future threats with precision. By using Byanat’s adaptive tools and real-time insights, service assurance teams can stay closely aligned with emerging issues - outpacing any problem before it escalates.
Real-time monitoring
Monitor system health in real-time with full-stack observability, delivering holistic insights that ensure seamless troubleshooting.
Predictive AI analytics
Use predictive AI analytics to deploy proactive responses. Backed by detailed reporting, this feature empowers teams to turn insights into action.
Dynamic workflow optimisation
Teams can adapt to changing conditions with AI-driven alerts. This system helps maintain efficiency, compliance, and sustainability.
Customisable tools
Tailor dashboards and visualisations to enhance observability. These customizations make data navigation more intuitive and faster.
Equip your team with a cognitive assistant
Elevate your data engagement with Byanat’s custom cognitive assistant—the Language Learning Module (LLM). This AI dialogue expert allows you to explore data in a natural, conversational way—ask questions, request reports, and assess risks on demand. The LLM also supports dynamic monitoring by highlighting specific KPIs, helping you decide next steps.
Empower service assurance managers
Empower service assurance managers to streamline operations and plan for the future. Byanat’s unique visualisation and collaboration tools offer enhanced control over KPIs, workflows, and resources. Backed by full-stack observability and predictive insights, managers can optimise both real-time and long-term planning.